We normally ship orders within 1-4 BUSINESS days from the time the order is placed unless the specific product purchased has a longer availability time specified. If we have the products in our physical location we will always try to ship out the same day, but we sometimes need to get parts from other locations to complete an order. Weekend orders will not be processed until Monday. If for some reason your item is out of stock, we will notify you via e-mail or phone.
Note: If you are choosing 3 Day, 2 Day or Next Day shipping, these shipping rates take effect once the order is shipped (usually within 1-4 business days). If you need the products immediately, please call for availability.
FREE SHIPPING: Items that state free shipping or shipping included - This applies to 48 USA states (Hawaii and Alasaka not included). There will never be free shipping on international orders.
International Orders: Customers with shipping addresses outside of the U.S.A. are responsible for all duties, import taxes and brokerage fees. These are *not* included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs.
U.S. domestic and international shipping costs, customs, duty, and taxes are non-refundable: if a shipment is refused by a customer, the cost of the original shipping, any brokerage/customs/duty/taxes, and return shipping charges will *not* be refunded.
Refund, Returns and Cancellation Policies:We want you to be satisfied. Our return policy works like this: Return the parts within 20 days of invoice. Call For RMA # within 7 Days of receiving defective or wrong item. Shipping fees are not refundable. All returns must be in original packaging and re-sellable, sorry no returns on electrical parts. Defective parts or parts sent to you in error will be exchanged or refunded in full. Some items may require a re-stocking fee. Please contact us if an item needs to be returned.