Our contact information

By email:
sales@sidebysidesports.com

By standard mail:
Escondido Powersports
2426 Auto Park Way
Escondido, CA 92029

By phone:
760-746-0600 (between 10 a.m. and 6 p.m. pacific time zone)


sales@sidebysidesports.com

Shipping Information:

We normally ship orders within 1-4 BUSINESS days from the time the order is placed. If we have the products in our physical location we will always try to ship out the same day, but we sometimes need to get parts from other locations to complete an order. Weekend orders will not be processed until Monday. If for some reason your item is out of stock, we will notify you via e-mail or phone.

Note: If you are choosing 3 Day, 2 Day or Next Day shipping, these shipping rates take effect once the order is shipped (usually within 1-4 business days). If you need the products immediately, please call for availability.

FREE SHIPPING: Items that state free shipping or shipping included - This applies to the USA 48 states (Hawaii and Alasaka not included). There will never be free shipping on international orders.

 

Refund, Returns and Cancellation Policies:

We want you to be satisfied. Our return policy works like this: Return the parts within 30 days of invoice. Shipping fees are not refundable. All returns must be in original packaging and re-sellable, sorry no returns on electrical parts. Defective parts or parts sent to you in error will be exchanged or refunded in full. Some items may require a re-stocking fee. Please contact us if an item needs to be returned.

Frequently Asked Questions:

  • What payment types do you accept ?
    We currently accept Visa, MasterCard, Paypal, Money order and cashiers checks.

 

  • When will my order ship ?
    We will ship orders within 1-4 days from the time the order is placed. Weekend orders will not be shipped until Monday.If for some reason your item is out of stock, we will notify you via e-mail.

 

  • When will I receive my order ?
    Depending on your location you should recieve most orders within 5-10 days. Some items might be drop-shipped from the manufacturer or distributor and may not arive at the same time. On occasion Items may be out of stock and we will notify you via e-mail.



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